This cookies policy should be read in addition to the terms and conditions of this website and is subject to them. If there is any conflict between the cookies policy and the terms and conditions, the terms and conditions shall prevail.
Updates to this policy
Update May 2023
In contrast, GA4 utilizes an event-based model that centers on user interactions, emphasising events and parameters rather than relying heavily on cookies. As a result, GA4 is more privacy-friendly.
What are cookies?
Cookies are small pieces of information, typically of letters and numbers stored in simple text files, placed on your computer, smartphone, tablet, or device by a website. Cookies can be read by the website on your subsequent visits.
The information stored in a cookie may relate to your browsing habits on the web page, or a unique identification number so that the website can “remember” you on your return visit. Generally speaking, cookies do not contain personal information from which you can be identified, unless you have furnished such information to the website.
Cookies do not in any way compromise the security of your computer. Visitors can use most of the features on this website with no loss of functionality if cookies are disabled from the web browser. However, some features, including our online banking system, require cookies to be enabled in order for the service to function properly.
This website uses the types of cookies listed below:
These cookies are essential to enable you to move around websites and use the websites’ features, such as accessing secure websites or secure areas of websites. Without these cookies, services you have asked for, like online banking and mobile banking, cannot be provided.
These cookies allow this website to remember choices you make (such as your preferred text size) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. Other examples include cookies that keep track of your progress when filling online application forms.
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous.
Should you wish to prevent websites from using cookies, instructions for changing your web browser settings are outlined below for each of the most popular web browsers. Please note: our online banking service, including mobile banking, require cookies to be enabled for the service to function properly. If you disable cookies, you will not be able to use our online and mobile banking services. The cookies policy applies to this website only. If you visit CLCU’s presence on social media sites, the cookies policy of that social media site will apply.
These cookies are used to detect how the user reached the website and what specific asset/ campaign led to the visit. They also to collect data on user behaviour, and track if specific conversions were completed. They are used to help optimise marketing campaigns and determine which campaigns work best.
To disable cookies on popular platforms, please follow these steps;
- Click the Chrome menu button, a button of 3 bold horizontal lines located to the right of the browser toolbar.
- Select Settings.
- Click Show advanced settings
- In the “Privacy” section, click the Content settings button.
- In the “Cookies” section, click “Block Cookies by default”
- Choose Safari > Preferences, and then click Privacy.
- In the “Block cookies” section, specify if and when Safari should accept cookies from websites. To see an explanation of the options, click the Help button (question mark).
- If you want to see which websites store cookies on your computer, click Details.
- Go to the ‘Tools’ menu
- Click on ‘Internet Options’
- Click the ‘Security’ tab
- Highlight the ‘Internet’ zone (selected by default)
- Select security level ‘High’ for this zone
- Click on ‘OK’
- Open the Edit menu and choose Preferences.
- Under the Privacy & Security category, choose Cookies. (If no subcategories are visible, double-click the category to expand the list.)
- Click the following radio button: Disable cookies.
|CookieConsent||Cookiebot||Necessary||Stores the user’s cookie consent state for the current domain||1 year|
|test_cookie||Necessary||Used to check if the user’s browser supports cookies.||1 day|
|rc::a||Necessary||This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.||Persistent|
|rc::c||Necessary||This cookie is used to distinguish between humans and bots.|
|CONSENT||YouTube||Necessary||Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website.||2 years|
|VISITOR_PRIVACY_METADATA||YouTube||Necessary||Stores the user’s cookie consent state for the current domain||180 days|
|PHPSESSID||CLCU||Necessary||Preserves user session state across page requests.||Session|
|_ga||Statistics||Registers a unique ID that is used to generate statistical data on how the visitor uses the website.||2 years|
|_ga_#||Statistics||Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.||2 years|
|_gat||Statistics||Used by Google Analytics to throttle request rate||1 day|
|_gid||Statistics||Registers a unique ID that is used to generate statistical data on how the visitor uses the website.||1 day|
|td||Statistics||Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator.||Session|
|_fbp||Meta||Marketing||Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.||3 months|
|lastExternalReferrer||Meta||Marketing||Detects how the user reached the website by registering their last URL-address.||Persistent|
|lastExternalReferrerTime||Meta||Marketing||Detects how the user reached the website by registering their last URL-address.||Persistent|
|_gcl_au||Marketing||Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.||3 months|
|pagead/landing||Marketing||Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement – This also allows the website to limit the number of times that they are shown the same advertisement.||Session|
|LAST_RESULT_ENTRY_KEY||YouTube||Marketing||Used to track user’s interaction with embedded content.||Session|
|remote_sid||YouTube||Marketing||Necessary for the implementation and functionality of YouTube video-content on the website.||Session|
|TESTCOOKIESENABLED||YouTube||Marketing||Used to track user’s interaction with embedded content.||1 day|
|YtIdbMeta#databases||YouTube||Marketing||Used to track user’s interaction with embedded content.||Persistent|
|yt-remote-cast-available||YouTube||Marketing||Stores the user’s video player preferences using embedded YouTube video||Session|
|yt-remote-cast-installed||YouTube||Marketing||Stores the user’s video player preferences using embedded YouTube video||Session|
|yt-remote-connected-devices||YouTube||Marketing||Stores the user’s video player preferences using embedded YouTube video||Persistent|
|yt-remote-device-id||YouTube||Marketing||Stores the user’s video player preferences using embedded YouTube video||Persistent|
|yt-remote-fast-check-period||YouTube||Marketing||Stores the user’s video player preferences using embedded YouTube video||Session|
|yt-remote-session-app||YouTube||Marketing||Stores the user’s video player preferences using embedded YouTube video||Session|
|yt-remote-session-name||YouTube||Marketing||Stores the user’s video player preferences using embedded YouTube video||Session|